"I have been a loyal customer of this restaurant since the 90s. The service used to be consistently good, but my most recent order through Grubhub was disappointing. I did not receive the plastic silverware, extra bread, or Italian dressing that I had requested. They also no longer provide parmesan cheese or cracked red pepper with meals. I would be willing to pay extra for these items if they were on the menu. Not receiving them really affected my dining experience."