"The bagels and sandwiches at this place are quite tasty, although they are a bit on the expensive side. Unfortunately, the service is consistently slow. It often seems like they are understaffed, and even when there are six employees working, it still takes a long time to get your order. It's uncertain whether the staff needs more training or if there's another issue at play, but they definitely need to tackle their slow service. Furthermore, they offer an incentive for reviews where you can receive free food for leaving a five-star rating, which raises some red flags and might contradict any corporate policies meant to enhance their reputation."