Buffalo Chicken Bites Buffalo Chicken Bites
Grand Lux Cafe

Grand Lux Cafe

13420 Dallas Pkwy, Galleria Dallas Dallas, TX 75240-6700, 75244, United States

Cafe • Chicken • Salads • Desserts


"As usual I’m out and about with my family celebrating my cousin’s 19th birthday and he decided on Grand Lux. Now the first thing that came to my mind was cheesecake with strawberry topping It’s been a minute since I’ve been to GrandLux and I must say we were very disappointed. We waited almost an hour after our “reservation” to be seated and once seated everything went down hill. There were 9 of us as 2 of his classmates who work in the mall decided to join us. Our waiter took about 15 minutes to come introduce himself and still didn’t take our drink or appetizer orders. Finally he comes back and took our drink orders however it took about another 20 minutes to receive them and I had to inquire about my Grand Lux Margarita and other alcoholic beverages we ordered and he stated the bar was backed up. Finally everyone gets the drink they ordered and finally we placed our appetizer orders needless to say they took forever to arrive as well but we’re starving at this point so no one cared enough to complain. Our food orders were placed and keeping up with the pattern it took forever to receive our entrees and when we did the birthday boys order was wrong. At this point I was over it. My salmon was dry, flavorless and the mashed potatoes were cold many of the other guest weren’t pleased with their orders either but why bother complaining it would have taken two hours to reorder and receive our food. My grandson needed to use the bathroom and OMG I was very very shocked at the condition it was in completely unacceptable. Although the restaurant itself was clean and tidy there is no excuse for the bathroom looking the way it did. All in all we had a great time talking and celebrating and our waiter who I promised him would remain nameless states that the issue is they are understaffed and overworked and are in desperate need of more wait staff, kitchen/prep cooks and bartenders. He also stated he’s thankful to have a job but it’s stressful working under those conditions and not every table is as understanding and generous as we were. This chain can surely do better!"

The Spot

The Spot

1101 Saint Paul St Baltimore, MD 21202-2619, United States

Pizza • Delis • Italian • Pizzeria


"Nothing about my order was stand out. Got a lamb gyro and they put way too much sauce on it. Literally leaking sauce out either end of the gyro. And they didn't even fold it, they just made it like a taco.My friend asked for chicken wings and french fries with ketchup salt and pepper on top, and instead of doing what she asked they just put packets of ketchup in our to-go bag.When asked why they did that and didn't put the condiments on top of the food as requested, the employees just shrugged and handed us ketchup packets. When asking about salt and pepper we were told they didn't have any.Chicken wings and french fries were unseasoned and had very little flavor.Also bought two pieces of cake, the four layer carrot cake slice was $7 plus tax. Ridiculously overpriced for what you're getting.The gyro with fries, four wings with fries, and two slices of cake were overpriced at $37.Two women working behind the counter, the black girl made me repeat myself at least half a dozen times and still didn't get the order right The white girl looked like a junkie and was rude to the black girl. At one point, The phone rings about half a dozen times in a row and instead of picking up the phone and putting taking the order she angrily asked the black girl to do pick up the phone and put the customer on hold... While she stood there doing nothing.Places kind of grungy and dirty looking. Very old building without regular maintenance.If zero stars were an option, they'd get it."