"Unfortunately, our experience at Kyoto was a disaster from start to finish. Upon entering, we were greeted by an unpleasant smell that set the tone for the rest of the evening. We waited an unacceptable hour and a half for our chef to arrive, only to be disappointed further by the subpar service and cooking. The table next to us, who arrived long after us, had their food cooked first, making us feel like we were an afterthought. Our chef appeared to be under the influence, which made us feel unsafe as he struggled to perform even the simplest tasks, like making the onion volcano. His impairment also led to a lack of attention to detail, resulting in a plethora of issues with our meal. The food was inedible, with the steak being both undercooked and burnt simultaneously. The excessive soy sauce and liter of teriyaki sauce poured on the vegetables made them unpalatable. But the biggest concern was the blatant disregard for food safety when our chef reused a cutting board with raw chicken and shrimp to serve a child's portion, putting her at risk of foodborne illness. However, our server was kind and apologetic throughout the ordeal. The manager also attempted to make amends by offering a 50% discount on our meal and a $60 gift card. We appreciated the gesture, but ultimately decided to pay it forward and gave the gift card to another family, as we would not be returning to Kyoto. The combination of poor service, subpar food, and blatant disregard for safety protocols makes it a place to avoid."
Buffalo Roll
