"Overall, the Ritz Carlton and this restaurant seem like a shadow of their former selves, giving off the impression that they are trying too hard to be something they are not. The service was painfully slow; we waited nearly 30 minutes for our drinks and after 50 minutes, our appetizers still hadn't arrived. The server provided reasons and excuses but didn’t offer any apologies, and things didn’t improve even after we raised our concerns.
I ordered the Cobia from the Miami Spice menu, which is supposed to be a regional prix fixe option, but the portion was quite small. My brother ordered the Sea Bass from the regular menu and received a serving that was easily four times the size, despite Sea Bass being a pricey item. This leads me to suspect that the prix fixe meals are intentionally smaller, as evidenced by the tiny sliver of Key Lime Tart that was included as the dessert. My wife had the prix fixe pasta, which was a decent size, but that’s to be expected with pasta.
And let's talk about the prices: cocktails start at $17 and a glass of wine is $14! On top of that, they automatically added an 18% gratuity to our bill without mentioning it, even though we were just a party of three. The total for dinner, with two of us opting for the prix fixe menu, and sharing three cocktails and one glass of wine came to a staggering $270! What a disappointment!"
