"I recently had a very negative experience at Cranford's Best, which I would consider the worst restaurant visit I've ever had, both personally and with my employees. I ordered two pork roll sandwiches, but only received one. When I brought this to the owner's attention, he insisted that I was mistaken and never ordered two. Despite his dismissive attitude, I remained calm and reiterated that there had clearly been a mix-up on their part.
To my surprise, the owner continued to accuse me of being in the wrong. When I declared that I would no longer place orders there and that they had just lost a customer, he responded, “You won’t order from here anymore? Then I won’t send you your second sandwich.” I was shocked by his attitude, especially coming from an owner.
Everyone in my office overheard the call, and we even recorded it to capture the poor service. If anyone knows how I can share this recording, I would love to do so. This experience has left a sour taste, and I cannot recommend this establishment. Avoid this place at all costs!"
