"A few moments later, the waitress returned and informed me that the cook had refused to provide a side of poblanos, claiming they were exclusive to the poblano omelette. She added that the cook had yelled at her regarding my request. Instead, I received jalapeños in a small bowl, which was not what I wanted. I couldn't understand why there was such a big deal about the poblanos, and it was uncomfortable to witness the cook's attitude toward the waitress. This made the experience less enjoyable for my son and me, and I'm not sure we will return because of it.
Edit: After sharing my feedback, I was contacted by the manager, Charlie, who asked about our experience. He apologized for the cook's behavior and invited us back to make things right. I truly appreciate this gesture, as it’s all anyone wants after a negative experience. Because of Charlie's response, we will be returning."
