Caesar Burrito
Charo Chicken

Charo Chicken

1255 W Carson St, 90502, Torrance, US, United States

Mexican • Chicken • Catering • Chicken


"Okay I went last week and ordered 2 Lemon/garlic butter combo 's and I 'm going to assume the lady was in training,because she couldn 't figure out how to ring the orders up correctly. The other lady came to help out and of course they started speaking in Spanish assuming that I didn 't understand what they were saying, but I understood every word they said. The lady in training said to the other one I think I over charged her and her response was so what just let me do it she won 't know . I waited for them to fix their error, but that was not a good idea on my behalf, because the guy in the kitchen did not follow instructions either. He just sprinkled all of this paprika on the chicken and didn 't add the lemon/garlic butter. Once I got home and realized this mess they sold me I was furious, because I 'm currently on crutches right now and had to pay someone to take me to get the food! It gets worse! I called 3 times that day which was Saturday to speak to the manager, but was told he won 't be back until Sunday, called on Sunday he wasn 't there so I gave it some time, and finally I called back on Tuesday and spoke with the manager which was a waste of time. He was very unprofessional and rude. I told him I still had the meal just to prove to him the mistakes that were made for both meals, but I only wanted a refund for the one meal. This crook said he can just give me 2 pc of chicken! Mind you I paid $29. And left a $10. tip.They must be under New Poor Management because this is the 4th time I 've gone here since the Plannedemic, and it haven 't gotten the orders right yet! Well, Juan you can keep those peanuts since you and your staff are unprofessional!!!!!!! Horrible customer service all around!"