"I saw the great reviews on line, the atmosphere seemed very relaxing and inviting, and decided to grab a drink and grits before my class I was in town taking over the weekend. I really wanted to like this place as I love locally owned, small businesses and patronize them when I travel. I knew I was in trouble when I asked the young (appeared high school age) woman who waited on me if they brewed their own iced tea and she said 'sort of ', and it took another young woman to finally answer the question. It was about 8:30 on 1.13.24, there were a lot of people in the restaurant, but I was the only one in the ordering line. I ordered an iced tea, and grits bowl. I was given my tea and numbered tag and took a seat near the wall; two ladies which I later found out were managers were sitting at the table next to the wall next to me. I watched staff carrying out some other customer 's food to their table with absolutely no hurry or urgency. Not much food seemed to be leaving the kitchen at all. After :15 I asked one of these staff returning to the kitchen if they could check on my order as I would not think iced tea and grits should take that long. She never returned to tell me the status of my food. After another :10, and I was pressed for time now, I went to the cashier counter with my number and asked them to check on my food. They took my number and said they would check on it. I told them I did not have time to eat it there and to now make it to go. I waited another 5-10 minutes when I was finally handed my food. The number on the receipt for the order was not the same number I had been given when I ordered. When I ate the grits, cheese and bacon, it was very bland and had no flavor at all. I was extremely disappointed and will not come back here. I know restaurants have had difficulties over the last few years as I am from a restaurant family, but this is no way to run a business. I told all my classmates about my experience here and just do not see why there are such great reviews for this place.I tried to call you at your request, but the phone mailbox was full and I could not leave a message. I didn 't not call the other number as I will not chase you down. My number was the 703 ac on Feb 20th. You are welcome to contact me."
