"We went for Sunday brunch, and the place was pretty busy, but they were handling the line well, and outdoor seating was mostly full with seats still available. This restaurant was simple but charming, with its plant-filled, open air seating in back as the star attraction. There were 5 of us, and our picnic table with umbrella was clean and pleasant. The food came within an average amount of time, and still warm.Leila's was charming but expensive for what it was, considering that customers order at a counter and seat themselves, including self serving water and bringing drinks and condiments to the table, and there isn't any table service (although employees are nice if you flag them down). They deliver the food and tableware and bus the table after you leave, but that's it. But I continued to enjoy Leila's over the years as prices increased.This was the first time I didn't like the taste of my order enough to raise the issue. My tuna melt tasted like sour mackerel to me. (There was no discussion with me over WHY my meal didn't taste right; was the tuna actually old? Who knows I was apologetically told to purchase additional food if I wanted something else Leila's wouldn't exchange my meal for another. My group of 5 spent over $100 on entrees and drinks for BRUNCH. My tuna sandwich and mixed greens cost $15.50 alone. For A TUNA SALAD SANDWICH, possibly one of the cheapest protein foods to make. That was the moment all the times I wished I had water, condiments, or coffee refills/re-warms delivered to me while eating there came back to mind. I had attempted to resolve my issue, but was left with a sense that Leila's doesn't feel any obligation for my positive experience, even at more than $20 a head.My mother-in-law split her Reuben sandwich with me that morning, and the remainder of the meal was fine. But I won't return to Leila's again."
