"Plenty of experience, spent almost $200 planned for a pickup far before 7:15PM (plus tip! I am not sure why, honestly, it is literally already filled in juice, it only requires the bagging of items, but I try to be friendly. Drove all the way there, came 5 minutes before I should (7:10PM). I got an email at 7:15 when I went to the store and said my order was ready for picking up then and there. Door was locked! Place looked half cleaned out. Store plan said closed at 8:00. Tied. No answer. Wait a bit, just in case. I was very frustrated. *Card was calculated as if I picked up my order*, and that's on a debit card, that's it? These guys took my money, and I'm one of those VIP members on whom they always watch you (not for long! Does anyone have to pack the juice? Ready??? Looks like other people have had this problem. Be warned!"