"So this is particularly difficult to write as this restaurant has been one of our favorite spots for a few years now. We 've been here on a date night, family outing and hanging out with friends and it was always top notch! However we dined here again this week and what a disappointment the service was. To make it even worse, I recommended this place and came with a group of friends that were dining here for the first time and I just felt downright embarrassed. We waited about half hour just to get our drink order taken. Then learned 10 minutes later that two of the cocktails couldn 't even be made so spent another 10 minutes waiting for a revised order to be taken. Water was never offered and we finally asked for it half way through the dinner. We literally sat at an empty table for about an hour which had never happened before. When the food and drinks did come out, everything was absolutely delicious. My hat 's off to the chef! To add insult to injury, we were hit with automatically-added 20% tip included in the total of our bill for a party of 5. The quality of service we received definitely did not earn the 20%. It breaks my heart, but I think I 'll stay a way for a while until you sort your service out and find your way back to being the awesome place we loved for years."
