"November 11, 2023 addition to review: Attended bridal shower for friend 's daughter today. We were there an hour before regular opening for the party. The one that booked the party had issues when confirming reservation several weeks ago. They said the reservation was a different time. Was suspect and then today found out why....they double booked parties. Ours was small (12 attendees) and the other was large (approx. 20 or more). Obviously they were making more money with the larger .group. Large group was so loud and boisterous, we had to practically scream to hear each other. Instead of waiting until gifts had been opened, wait staff started coming and getting our orders....standing and blocking our view from seeing the bride. Got the impression they were rushing us. At one point a staff member stood close to where bride was sitting and was commenting on the gifts being opened. Really? Should have stayed in the background. Food was mediocre at best today. Cake the hosts ordered had way to much icing and most left the icing on the plate. Also note that as stated in original review, tables were sticky. May need to find better products to clean the tables. Noticed as the other party was winding down (but no where near leaving) that the staff started moving their personal items and making room to seat a walk in party of three. Personally if I walked in a restaurant that obviously had two parties going on, I would have left, but apparently those folks were desperate. Previous review: Had their food before but today was first time to eat in . Went in after the normal lunch hours. Tables were dirty. Ours never got wiped down. Waitress took my tea order while friend went to restroom. A waiter came and put the tea down in front of my friend without asking who had ordered. When asked he brought another glass...neither was full. Took our sandwich order and when he brought the food, he went and got one fork. Had to ask for napkins. The original waitress came by and asked if food was okay about three bites in and left ticket. After that, no contact from staff til we went to the register. We ran out of tea, with no offer of refill. I paid for our lunch and left a tip but it would have been better if we had received better service. Thankful I carry a drink with me in the car, so i was able to quench my thirst. Considering the cost and service, I will continue to go to Toast in Pell City when I want a sandwich experience. Always good service and food is way better."
