"I had an interesting experience at the drive-thru on Tuesday, May 3, 2022, around 2:30 PM. When I placed my order, I asked for a 12oz iced Americano. The employee seemed confused and asked, "A what iced Americano?" I then inquired about the size of their small drink. The employee replied, "I don't know, a small is just a small. Our sizes are S, M, and L." I explained that I had my own coffee cup, but it wasn't very big, so I needed to know the size of the small. The employee suggested I pull forward so they could check my cup. Once I drove up, they charged me for a medium drink. Overall, it was an unusual interaction."