"tl;dr: awful service, supermarket refrigerator section quality food, tip fraud I read the reviews saying the food is not why you come here before booking, but I still managed to be disappointing in the quality of what we were served. Add on truly awful, disrespectful service, tip fraud, the $12 cash only valet experience, and the prices they charge for what we got, and I cannot recommend this place, no matter how good the views are. First, the food. We ordered oysters, crab cakes, a lobster Caesar salad, and a pasta dish. The oysters were at least fresh, but I don't think any of the other seafood could have been, considering the complete lack of flavor. All I tasted in the crab cakes was the fry oil and breading, which is surprising, because it looked like a decent amount of crab was in the center. The Caesar dressing tasted like it came from a shelf stable bottle (not freshly made), which is disappointing from a restaurant charging these prices, and the croutons were 100% from a bag. I asked my companion not to order dessert, because everything else was bad, but he did, and the dessert was also mediocre. I would have maybe been satisfied to pay a fraction of these prices at a supermarket refrigerator aisle, but this restaurant should be embarrassed about what they're serving here. Food aside, our server seemingly decided he hated us after our first interaction, and made it clear by ignoring us. My only guess as to why this might have been the case was that he came up to us within 30 seconds of us sitting down and asked if we want any drinks or water and we said we needed a minute to look at the menu, but then I added that I would take water with no ice. He seemed annoyed at this request, made a face, and walked off before my companion could say anything else. When the busboy eventually brought our water, the cup was filled with ice. I never did get any water with no ice. After asking if we want drinks, the server refused to come back to the table for another 15 or more minutes. We looked over our menus, discussed options in depth, received and finished our waters and bread from the busboy, put our menus on the far edge of the table to make it very clear we were no longer using them, and waited. And waited. The server was chatting away with other tables, but wouldn't look at us or come over, nor did anyone else who passed by take our order. I eventually had to wave emphatically, which he clearly did not like either. We were determined to try and have a good time despite being off to a bad start, so we ordered 2 alcoholic beverages, 2 appetizers, 2 mains, and a dessert. The server never checked on us or tried to help us with anything else until almost the end of the meal. Thankfully, the busboy (who might have actually been a manager I asked him later to get a manager and he claimed to be a manager, but then just said sorry sheepishly when I said our actual server had been awful compared to him) actually did pay attention enough to replace our side plates and refill our water. At the end of the meal, the server asked if we want anything else, and then walked away when my companion was mid sentence. He clearly did not care to redeem himself at any point during this meal, and we had seen him chatting away with other tables, so it's not because he was too busy. Accordingly, we gave him a low tip (which we almost never do), and now, several days later, we saw on our credit card that he changed the tip to give himself an extra $10. We have disputed it with the card company. I've never had to do this before. I'm honestly upset now, because even with the dispute, it just corrects it to the original tip we gave this person, and I don't think he should get ANY tip after trying to steal extra money from us. Yes, the water views were kind of cool, but you can see the water from a lot of places along this road. Please go elsewhere if you don't want to feel robbed (quality wise) or actually get robbed (with changed tips)."
Carpaccio
