"We've been wanting to try this place since it opened. We went to a cincinnati brew event at another location and received a $10 gift card for cartridge brewing from one of their employees so we thought that was a sign that we should pull the trigger and make the trip. Self seating was fine. Place was huge. No wait staff approached us but figured out you order by scanning a qr code and going from there. Placed the order, I got a cartridge burger and wife got some type of tacos. Asked for no pickles on the burger and I got pickles. No big deal. The thousand island sauce that was supposed to be on the burger was literally a small dab. Burger was over cooked and dry. Wife said the tacos were nothing to write home about. Beer was excellent. We finished our meal was going to have another beer but nobody ever checked on us. The only human interaction was the guy bringing the food out. They were busy so I can understand that but we decided to go ahead and pay out online and leave. I attempted to use the gift card that was given to us only to realize the gift card balance was $0. So, I felt pretty deceived by the csrtridge employee who gave me the card. Service not great, food is okay. Beer is great they definitely have that going for them. I can't say much for anything else."
