"When it comes to how you'd like your burger cooked, they ask but don't seem to take it seriously. I requested my burger rare but received it medium well, while my husband asked for medium and ended up with a burnt burger. On the upside, the fries were tasty. Our food took longer to arrive than expected, likely due to the burgers being overcooked.
My sister-in-law added chicken to her salad, but they forgot to include it initially. They did bring it out relatively quickly after we mentioned it. Throughout the meal, no one checked in on us to see if we wanted more drinks. We had to flag down our server for the check, and when it arrived, he mixed up who had ordered what, but it was close enough to settle. Overall, there’s potential here, but there are definitely areas for improvement."