"I've visited this restaurant four times, and each time, I've encountered the same issue: there's only one person managing the front of the house. So, if you're looking for a warm greeting, quick service, or any semblance of hospitality, this isn't the place for you. My to-go orders have been consistently delayed; I can't understand why it would take an hour to prepare a sandwich. When I received my ketchup, it was simply placed in a container without a lid. When I requested a lid, the woman almost rolled her eyes before handing it to me and walking off. What happened to customer service? It seems nonexistent here. The food is the only bright spot in this experience, but it certainly doesn't compensate for the negative encounters I've had."
