"I had a terrible experience with customer service at this restaurant. I called ahead to confirm that they closed at 6 PM, and I arrived at 5:53 PM, only to be told rudely that they were closed. I responded, "You close at 6, right? I called to confirm." The employee said, "It's 6." I checked my watch, my phone, and the clock on the wall, and it was actually 5:54. I pointed this out, saying, "Actually, it's not." My child, who was eagerly looking forward to choosing an apple, started to cry at this point. I tried to reason with the employee, but she insisted, "Well, I would help you, but I've already turned off the register." I couldn’t believe it—it's only 5:57; she could have easily turned it back on to complete the sale before 6 PM."
