Chandon Brut Chandon Brut
Bacchus Kitchen

Bacchus Kitchen

215 E Dallas Rd., Grapevine, United States Of America, 76051

Full • Wine • Kitchen • American


"We had date night dinner reservations here on Saturday night January 8, 2022. We arrived 10 minutes prior to our reservation. We are always astonished by how seemingly complex and difficult it seems for the hostess to decode their iPad and determine whereto seat a party of two who has had a reservation for a week, but once we got past that we were seated at a nice table. First,this place is in a hotel moderately upscale multiple dining options throughout the hotel, this one being the nicest. For themenu prices, we thought it would have been a bit nicer if they created a bit more of a dining room/cozy feel, possibly closingthe curtains that are open to all hotel guests walking by whether they have yelling children or if they are dragging a redigloo cooler. There is a nice bar located centrally in the restaurant but an unfortunate placement of a light fixture impedesviewing of the televisions hanging around the bar, we thought that was odd. Still however, we had a great server named Hunter.He was prompt and courteous and all too ready to answer every question about the menu. My husband had the halibut and said itwas great and cooked very evenly throughout. The bar ran out of Woodford reserve and he was subbed another bourbon withoutupcharge. I ordered the eggplant Parmesan and I have to say it was the most delicious I have ever had and I would return to thisrestaurant just to order this again. This is a 8 on the 1 10 scale. Yes recommend. Please find a way to create an intimatedining experience in this restaurant and it will be a literal home run"

Kona Grill

Kona Grill

3000 E. First Avenue Cherry Creek MallCO 80206, Denver, United States

Grill • Sushi • Brunch • Chicken


"The only issue I had with the place concerned the attitude of the hostess desk. I made a reservation for 8 people. However, I realized I forgot one person who was participating in a golf tournament and we didn't know he would definitely be there until he showed up. The reservation was on a Sunday at 7:00 p.m. I explained the situation and asked whether or not the table we would be at would accommodate adding a ninth chair to it should he show up. I received a bit of resistance and attitude like this could not be done since the reservations for 7:00 p.m. were full and it might require too much work to accommodate this request. I was told that I should call as soon as I knew whether or not this person was coming. I told her I could not do that since the golf tournament may not be over by 7 and my person may not be able to let me know his attendance until right at 7 or after. However, when I arrived at the restaurant, there were other people there. But it was not even a quarter full. By the time 7:00 p.m. came and went, we ended up being about the only table in the restaurant. We could have sat anywhere in the restaurant and would have been fine to add or take away people from the table. When you work in customer service, it's important to convey to the customer that we can do anything for you within normal requests and whatever has to be done behind the scenes to fulfill the requests are not the customer's concerns. I did not encounter this approach. I was disappointed."