"I took my sister for a wine tasting for her birthday and was very disappointed. The shop is a great idea in theory but unless you are stopping in to take wine home the tasting is poorly executed. We arrived promptly at our reservation time and waited over minutes, there was only employee working and he was helping the only other customer in the place. He did not greet us or even acknowledge that we were there, after about minutes passed with us standing at the counter, I asked if we could just sit anywhere. He said to help ourselves and that he would be with us shortly, he checked out the only other customer and while ringing him up, a couple walked in to buy wine to go, he asked if they needed help, still never coming over to bring us menus or even greet us. He helped them with their selection and checked them out while we waited another minutes, and right as he finished another customer walked in, grabbed a paint can and he checked him out. At this point we had been in the store without so much as a menu and we had a reservation that was booked days in advance. Finally the man comes over with menus and we ask a few questions, several of the answers about the chocolatewine, and winecheese pairings he was unsure of because the “chef” was out but would be back shortly.We order wine flights, a chef’s cheese board, charcuterie board, and the heavenly chocolate flight. Wait another minutes for wine because once again a customer comes in to buy bottles to go. While the gentlemen is finally pouring our wine flights, the “chef” returns. We watch her as she opens up processed meat containers to make the charcuterie board, and breaks off squares from chocolate bars for our chocolate platter. of my and of my sisters wines were substituted because they were out of the listed wines and this wasn’t told to us until they brought the flights to us. Wine was great, cheese was decent and the rest of the food was terrible and the service was horrible"
