"We dined here for brunch on Sunday. I made a reservation for 11:15, waited until 11:35 to be sat. After getting sat, a bus boy filled our waters, but we waited for our waitress to bring drinks for 30 minutes. She didn’t walk over to our area once. Once she came over, she said she forgot about us, and apologized. We were understanding, because we were not sat directly in the main dining room. Once she brought drinks, I finished my first mimosa in hopes that when I came back from the buffet, it would be refilled; instead they had bussed and reset our entire table assuming we left, with my purse still sitting in the chair. we then waited another 30 minutes for our server to walk back over. We eventually grabbed the attention of a 3rd staff member to bring our check. After we put our card in the book, we waited another 20 minutes for the server to return with our card and copy of the receipt. I found our server, asked for our card, and we left disappointed.This is a $45/person buffet, I would expect at least some form of hospitality or service. All of the food was cold, we waited in line for eggs benedict to be brought from the kitchen, and it came out ice cold. Absolutely disgusting. I’ve worked fine dining for years and will advise against visiting this establishment from now on.Update: they reached out after receiving this review, and they issued a refund. i am glad that we could resolve the issue.Noteworthy details: horrible service. i’ve never been neglected in a restaurant like this before. you get finer service at a wendy’s."
