Cheese Dip Large
Casa Sol Tex-mex Grill

Casa Sol Tex-mex Grill

955 West Bankhead Hwy 78, Villa Rica I-30180-2224, United States

Grill • Mexican • Seafood • Healthy


"We have been visiting this restaurant for 13+ years, the service is never really the ?best? anyways, but we had the WORST experience a few nights ago. We had a younger female as our waitress and off the rip she had an attitude with me, in front of my7 and 5 year old. (Maybe she was intimidated because we seemed close in age and she seemed embarrassed to be a waitress? Notsure. We ordered our food, again we have been coming here for years and we order the same thing every time we come. Well, thefood came out and mine was wrong, no big deal, I said ?hey sorry my order is wrong? and with the nastiest attitude, our waitressARGUED not even a nice tone, and said ?well she didn?t order that. I didn?t get it wrong? we proceeded very confused with?okay? Well, we just want it fixed? and we were told ?well if you would have ordered it right the first time? starting toaggressively argue with my husband, again IN FRONT OF OUR CHILDREN, I cut her off and asked for a different server and she saidshe couldn?t do that. So we found the manager and requested one and immediately received someone else. In return, the waitresswe dealt with originally huddled around the bar with the other servers laughing at us and speaking about us loud enough for usto hear. The whole experience was uncomfortable. Before leaving we addressed the matter with the SAME manager again and we weretold she was ?special? and literally NOTHING was done about the scenario. They allowed the staff to treat us in such anunprofessional manner. I was and still am truly appalled. Safe to say, it is NOT an environment for children and families. Wewill NEVER return again and we will report the incident to the BBB"