"I probably will not return to this restaurant. We placed an order for two entrees and a children's meal online, and my husband went to pick it up 25 minutes later. When he arrived, they brought out a hamburger and milkshake which were not our order. After informing them of the mistake, they promised to find the correct order but never returned. After waiting for 15 minutes, my husband called and was put on hold. Finally, 15 minutes later, they informed him that our order had been misplaced. When he asked to speak to a manager to address the situation and ensure a proper resolution, the manager promised to have our order ready in 5 minutes. However, after 10 more minutes passed, our food was still not ready and was brought out without any explanation. We had to wait a total of an hour for our order. Upon arriving home, we discovered that they had also forgotten to include our combo meals. Attempting to call to rectify the situation, we were put on hold again with no response. After reaching out online, we have yet to receive a response three days later. It is clear that they do not value customer service."
