Cheese Pizza Large 14
Paisano's Pizza

Paisano's Pizza

244 W Broad St, Falls Church, VA 22046, United States

Pizza • Cheese • Italian • Vegetarian


"The food is always decent for the price but tonight, my experience has made me decide I will never go back here again. I ordered a burger, single patty, no bread. I pick it up and open it when I get home(I live 5 mins away) to find that the meat is cold, there is a single onion, and half a tomato. I couldn’t make a meal of this if I tried. So I called the restaurant, which I don’t usually do, but this time was just too much. The manager refused to talk to me twice. I spoke to someone else (who was extremely nice) who said that the manager told him “no one else has called to complain about the burgers tonight so there is nothing they can do.” I said that made no sense. I still have the food untouched and I would like to bring it back and get a refund or get a replacement. So the nice guy talks to the manager again and comes back saying he was told “since they would just be throwing it away, they can’t accept it back and there is nothing they can do.” This manager is horrible…. They didn’t have the decency to get on the phone with me and talk to me directly, rather making the front guy deal with this, which is completely inappropriate and unfair for him AND what kind of policy is it that NO ONE ELSE HAS CALLED TO COMPLAIN SO WE CANT DO ANYTHING?! Save your money and go to McDonald’s or dominos or literally anywhere else. I threw away my money tonight but at least I won’t be sick after eating rotten meat. Needless to say I won’t ever be going back and you shouldn’t go either."