"Let me first say that the ice cream, Gelato, and froyo that we had ordered was fantastic. This review is not a reflection of their main product. Where this review gets dicey is when I ordered a Boba tea. Ordered a coffee Boba tea and after the first couple of sips we could tell that either the Boba or milk used was sour or spoiled. Of course I doubted it because I just thought the ice cream overpowered the Boba flavor and I just needed to wait until I could actually give the Boba a fair shot. No such luck. I approached the front desk with the Boba tea (minus two sips) to let them know that they should check their stock so that they don't continue to serve something that could potentially be bad. The response I got was Sorry that happened to you. I am sorry about that That was it. No going to double check product, no willingness to replace it, or a refund. All of the main things you would expect in this situation. Instead I threw it away and walked out. So, will I be going back for their frozen sweet temptations? Of course. Will I be partaking in the Boba selction? Most definitely not."
