"Despite the fact that they forgot one of my three-piece chicken meals, I am still giving this restaurant a 5-star rating. Here's why: this particular location is situated near a homeless encampment, so I assume the manager deals with a lot of unwanted or unfortunate visitors. Nevertheless, they continue to serve the surrounding community without any attitude or reluctance. When I went inside to inquire about my missing meal, the manager and all of the employees were eager to assist me without questioning if I had a receipt or becoming defensive. This level of customer service is rare, as I have previously worked in fast food and know that employees can sometimes take their jobs too seriously. In summary, this location has renewed my faith in the fast food service industry."
