"The bagels here are fantastic, but unfortunately, the experience with the manager left much to be desired. I had a large order for a corporate event and found it frustrating to wait two days just to talk to a manager about placing my order since no one else was able to take phone orders. I only ordered bagels because my manager informed me that we would be provided with all the necessary condiments like butter and cream cheese. However, when the day came, we didn’t receive the condiments, forcing us to buy them at the last minute. The manager reacted poorly to our situation and expressed his frustration because we had to order condiments on the day of the event. He even raised his voice at my manager, claiming he had asked if we wanted condiments when I placed the order. It made me wonder if he genuinely wanted our business. I am now hesitant to support this establishment in the future, which is disappointing because I strive to support local businesses."
