"I REALLY hate writing this review, but, hopefully it gets the attention of the owners of Lucy's so some changes can be made. I first walked in to Lucy's Congress ave location in 2012, and. Was completely blown away by the food. The chicken was moist, flavorful and perfectly fried. The sides were equally impressive in their flavors. Unfortunately, this is no longer the case. Today, i stopped in to the Burnet Rd location for lunch. I order the chicken basket and a side of Mac and Cheese. When my food arrived, the first thing i joticed was that my chicken looked burned. Then, i took a bite of the mac and cheese. The macaroni was WAY undercooked and chewy, and it had no flavor. i Tried seasoning with sal and pepper, but still found it to be inedible, so i sent it back. Moving on to the chicken, it was dry, slightly burned, and tasted like it had been fried in very dirty oil. Lucy's, i am seriously disappointed. I can not tell you how many times i have bragged on you and your food, but now, I'd rather go to Popeye's. Id love to give the benefit of the doubt and just believe it was an off day, but, unfortunately, i've already given that benefit of the doubt to you a couplemof times before today. Now, I just have to accept that you aren't paying attention to your quality the way you used to. Had the mac and cheese not been removed from the bill, i would have paid $25 for this meal(that includes one beer). Definitely not worth the price whenn consider that i have had better fried chicken at the Stripes gas station in Blanco."
