"I feel for the kids who are working at this location. Signs are posted about being short staffed and asking customers to be patient. These have been in place for about a year now and I 've got to say, its because of poor ownership/ management, all ofthe other surrounding fast food restaurants are performing just fine, same challenges related to employment. I went todayafter waiting for about a year to see if the service/ speed of food had recovered and it appears its even worse than before. Went to a stall and pressed the red button, took about 5 min or so before someone came over the speaker. While trying to givemy order, the young lady taking the order appeared to struggle either hearing me or knowing how to log an order into themachine. It was getting frustrating having to repeat myself over and over again. I spoke very loud and clearly but she continuedto struggle which makes me feel it was either a training or competency thing (no knock on the person). Once my order was taken@ 1:23 PM, I waited, and waited (being patient as asked) and at 1:47 PM I pressed the red button so i can find out why my foodhadnt been delivered. Again, no answer waiting... At 1:52 pm another person came with our food and are food ticket beingassigned for delivery at 1:50 pm (red button still had no response yet). We waited about half an hour for 2 burgers, drinks andfries. I am sorry, this isn 't acceptable from this type of establishment, its literally their job to be fast . I had timewhile waiting for my food to look at others reviews and the same issues, long waits, poor service... Some had responses toprovide feedback to the Franchise Owner. If this person isn 't looking at the reviews or the staff management isn 't making thisperson aware then shame on them. It appears to me the franchise owner doesn 't care about the customers or the staff. Glad I getto chose where I eat and I can honestly say, I will not be going back to this location again. For the staff"
Chicken Club Toaster
