"Not that I have the right to prevent collection. But if you? re going to offer it for ordering and have signage, parking, and instructions, then you must honor it. Just be honest so your customers have a choice. In my opinion, the franchisor told them they had to offer it, so do they. You will bring your screaming toddler in and out of the store to pick up. I tested this three times and they were finally honest with me. The first time nobody picked up the phone, so I finally went in. The second time it went straight to Voicemail and when I went in, I let the employees know that the phone went straight to vm, and I child that you didn't smile and said, ?yeah, okay? In the end, I used the mobile app this time, parked in a certain place, called and got vm. When I came in, I asked the employees. You're not really aside, are you? And to my surprise she said: No, not really? No, not? I appreciate honesty. I didn't complain, let my toddler scream and pout while we waited and wore them over my shoulder when we got our food. I don't expect the Kurbside service. Many places do not offer it. My objection pretends to offer it. I would have chosen somewhere else if that were the case. And to the suggestion, I should just thru drive, I can and have. That said, the app offers rewards for ordering through the app, which is why I would like to use it. But like the Taco Bell on Parker? ve decided not to do curbside or drive thru mobile pick-up. Honesty about it would give your older, disabled or child-care enigma options. The food is good. Taco Cabana. But yes, take the signs and stop doing. Thanks for a tired mom."
