Chicken Napoleon
Twenty/20 Taphouse

Twenty/20 Taphouse

16 Cedar Grove Ln, Somerset, NJ, 08873, United States

Pubs • Pizza • Burgers • Sandwiches


"I am giving this a 1 star review only based on the bartending staff's apologies and attentiveness. We were in town for a soccer weekend and this establishment could not have been less prepared for it. Put our names in for party of 7 at 6:45pm. Text said it would be an hour and a half wait as the hostess told us about an hour. Second text immediately updated to 50 minute wait time. We found a couple stools at bar and got some drinks. About 2 hours into our sitting there and gathering more stools we checked with an overworked hostess who said she would do her best and we never heard another thing again. As we sat at the bar we watched as other parties just came in and sat down at tables without seeing the host stand and they were given menus and taken care of. I stared at a table in the corner that was not bussed or cleaned our entire time we sat at the bar about 3 hours. There was a booth that was bussed after one hour but never wiped and a pile of crumbled chips sat there as we left hours later. We were never followed up with, never shown a table. There were TONS of vacant seats inside and outside and we were told it was a staffing issue. The bartenders were really good and we ended up getting food and drinks at the bar but our meal took over an hour to come out and I am attaching an image of the poutine they let leave the kitchen and served to me. It was obvious that appetizer sat there for the entire hour we waited and I was mortified they still served it. A town local sitting next to us told us do not come here to eat, get some drinks here but don't get the food. Wish we ran into him sooner."

Azur

Azur

3070 Lakecrest Circle, Lexington, 40513, United States Of America

Wine • Vegan • American • Bar-lounge


"SERVICE NOT THE SAME read below why Azure has been a staple restaurant for my family for over a decade. The food is ALWAYS DELICIOUS. My mom and I dined here Saturday evening 4 9 22 and our service was TERRIBLE. Mildly busy but not crazy. (I served for a year in college at a local fine dining steak house). I was so excited to be back in Lexington since graduating food was still amazing. I got the pork chop entree for $38 I would definitely order again IF the dining experience improves. The food did not take long at all it was everything else! We called two hours ahead for rsvp told there would be a booth table available (we 're very short ladies). We arrive and a host openly says oh we gave that booth away to another couple right before you walked in Lol dang okay, but also DONT REVEAL that to customer? He appeared young so probably didn 't know care. But the only table available was a high top even though 9 other tables were empty inside.. We get moved to a 4 top table. Bottom line, don 't assure something is available then it 's not then say oh we have it away ??? Integrity should matter (Integrity should matter). Secondly, the wine suggested to us was not anywhere close to Kim Crawford. The recommendation was far off. (Servers should have more accurate knowledge of wine menu if going to suggest). Took our server over 10mins to finally get our order. Mid waiting, they open the doors from the patio seating area on a day it SNOWED. So obviously it was freezing I witnessed on two occasions where food was brought out to tables then walked back to the kitchen for whatever reason (wrong table, wrong entre)? I had to wait for our servers attention for a water refill, to go box, the check the entire evening. Would be talking at the expo counter overlooked our hand gestures politely waiting. (Servers should be attentive on their tables) Food amazing but Overall, 2 10 because staff needs better training efficiency. I 've served at a local steakhouse restaurant, when I was hired for the job, every single staff had to know the drinks menu, specials, main menu front to back. We had a strict dress policy. Strict turn over table time. And ALL the servers were attentive as a team IF ANY table requested extra, or sauce, or a side the first server available would put it in make sure the kitchen knew. No server would ever be seen from the dining floor, just staring around chit chatting. If we did you do it in the back. Presentation matters. And lastly, each table seat had a number that all servers memorized before hiring. That prevents wrong entre being brought to a table. Take a written test if you fail twice, you 're not hired. Simple as that. For a restaurant as high end, I want high end service. Took over an hour for dinner for what was supposed to be in out dinner before a show. BEING ATTENTIVE TO YOUR TABLES QUICK TURNOVER FOR MORE TABLES HAPPY CUSTOMER BIG TIP."