"My son placed the order, and it was my first time trying the food. It was delicious, but they forgot the special sauce for my sweet potato fries and didn't provide any condiments for my son's burger. I called the restaurant, and they promised a $10 refund to my credit card. However, more than 10 days have passed, and I still haven't received it. I called again to explain the situation, but no one has returned my call. After a recent surgery that didn't go well, I was really looking forward to enjoying that special sauce with my sweet potatoes. I'm very disappointed."