"Four of us thought we could have a quick supper, Sunday night, 9/24. We arrived about 5:50. No crowd. No wait for a table. The host did the bare minimum, no smiles, no welcome, no pleasantries. He looked bored. Waitress was perky, very friendly, seemed busy, made repeated complaints about the cooks and how fed up she was. She brought water in ten minutes and said she’d be “right back” take our order. About 15 minutes later, she took the order which was very simple with no changes or substitutions. My only request was for the bacon in my BLT TO BE VERY CRISP. Both of us repeated this twice, so she was clear. Fifteen minutes later, she came to clarify our order again, telling us how slow and incompetent the cooks were. Thirty more minutes went by and she assured us we would get our food eventually, that the cooks were busy but really slow. She chatted, was friendly and apologetic. After an hour and ten minutes, nothing there were mostly empty tables. The host was lounging at the register, thumbing disinterestedly through receipts. I approached him in a not-hostile, not irritable manner, but alerted him to the fact we had been here over an hour and were still waiting for our order. He looked at me blankly, said not a word, no apology, no assurances, nothing. He meandered back to the kitchen and I finally returned to my table. Several minutes later the waitress who seemed harried, came out and was again apologetic, again repeating how tired she was of dealing with the incompetent cooks. 10-15 minutes later, our food was served. My daughters French toast and scrambled eggs were COLD; the butter didn’t change shape, much less melt. My BLT was ok except the bacon was barely cooked; it was almost warmed uncooked bacon. I began tearing off the really rawest parts which was at least half the bacon. The waitress angrily declared sh had told them CRISP, again saying how fed up she was. She marched back to the kitchen and brought a plate of hastily-cooked, semi-burnt, but crisp bacon. Then she said she was giving us all free pie. We were so late for my grandson’s hockey game already, I skipped the pie. I’ve had many meals at Perkins and NEVER had to wait an hour and 15 minutes for a simple, straightforward order. No complaints about he waitress, but the host or whoever was in charge obviously couldn’t care less and the management is clearly equally incompetent. I would NEVER go to this Perkins again. There were probably not more than two or three other tables with customers in the whole place. The food was suboptimal, the host was utterly worthless, and the wait was galling. Avoid this place. I certainly will. Parking: Lots of space due to hardly any customers. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 2 Service: 3 Atmosphere: 2 Parking space: Plenty of parking Parking options Free parking lot"
