Chicken Tender Sampler
Cheddar's Scratch Kitchen

Cheddar's Scratch Kitchen

11004 N Dale Mabry Hwy, Tampa, United States

Kitchen • American • North American • Delivery Services


"I went with my wife and the 2 kids a 5 year old and 11 year old. We had to wait 30 minutes to get seated which was expected. While waiting I took and menu and made sure we knew what we wanted before we were seated. When we seated we put the orders in right away. 2 kids meals with a couple of sides, blacken Salmon and a rib and steak combo. We waited and waited and the waitress was helping other tables but seem to ignore us. I saw electric games on tables to keep kids occupied but we were never offered any. A hour past by and waitress still ignored us. Groups that cake in after us got there meals and then I stopped the waitress and she immediately started babbling about how the kitchen cooked the wrong meals first and ours are on a priority list. I was very upset and was about to walk out but my said what will we do for dinner we have been here going on 2 hours now. 5 to 10 minutes layer the kids meals were brought out and the waitress stated at least I got the kids meals and your rib combo is causing the delay. 2 minutes later another person came out with the rib combo and the Salmon. The Salmon was not Blackened and my wife looked for the waitress that did not come back to table. I assume she did not want to deal with us. A dew minutes later someone else came to the table to ask if everything was OK. I said no but she was a young girl probably another server. She asked if we wanted a free dessert and we said no it is to late for the kids to eat a dessert. Then she said she would speak to a manager. We never saw a manager, I did not see any adults working everyone looked like young kids. Then the waitress returned and said they are discounting the bill. When we got the bill it stated we got an employee discount. The kids liked their food and my wife said even though the Salmon wasn't Blackened it tasted good. That is why I gave 2 stars. My ribs were terrible and the steak cold. I don't like giving bad reviews but this was a very disappointing experience for the kids and us."