"First time visiting Max 's At The Opera and it was an underwhelming experience to say the least. We were attracted to the restaurant because of the large menu, outdoor seating deck, and live piano player. Despite standing in one of the two doorways, where a bulk of the customers and the bar is located, no one attempted to help us. After waiting for 4 minutes, being seen by staff, I had to approach the bar and ask the bartender, who can help? Should we seat ourselves? to which she replied yes, you can sit there (indicating the other side). The customer service was absolutely SUBPAR. To be honest, it was embarrassing! After walking to the other side, a hostess, who seemed disinterested, said, you can sit anywhere. After a few minutes of being seated, our server, who didn 't introduce himself and also seemed disinterested in helping, haphazardly gave us menus. No hello my name is, and I recommend. Absolutely nothing. I 'm not sure if the service is always pathetic or if there was a racial undertone to the lack of quality service we received. We ordered a Beyond Meat Burger with sweet potato fries, an order of fries, and the crab cake dinner. The fries that we ordered as an appetizer, came out with the meal. The food was okay (not bad, but, nothing to celebrate). Overall, I 'm not sure I 'll go back."
Chicken Tostada
