Crispy chicken pieces on sticks, served atop warm waffles with a side of syrup.
Burgers • American • International • North American
"I'm not the biggest Jack fan anymore, but the times that i've had it from this location has been great. Besides the food I really appreciate the customer service from the staff here, both times i've used the drive through the overnight staff have beenreally great. I Appreciate the overnight staff here!"
International
Lunch • Chicken • Burgers • Breakfast
"The restaurant was very busy, but the night staff handled the drive-thru orders impressively. Great job! Additionally, we had quite a show from the two cars in front of us that were filled with drunk customers."
Burgers • American
Cafés • Chicken • Catering • Breakfast
"I was genuinely impressed by the food I ordered, which is rare for fast food. The crispy chicken was freshly cooked and served hot, while the extra lettuce and tomato were crisp and chilled. The bun was both fresh and perfectly toasted, and the fries were hot and fresh as well. Usually, when I eat fast food, there's always something off – limp fries or a cold sandwich, for instance. However, at this Jack in the Box location, everything was spot on. I will definitely choose this location over our local McDonald's or Wendy's in the future. I left feeling satisfied, especially given that one meal cost nearly $12. Thank you!"
Tacos • Seafood • Burgers • Fast Food
"This restaurant provides fast, friendly, and exceptional customer service. During my visit, I ordered the spicy chicken sandwich with cheese, curly fries, and a drink that was half Coke and half Diet Coke. Unlike other restaurants that charge extra for ranch and BBQ sauce, this location does not. Rosie and Morgan, two Jack In The Box team members, are my favorites and are always there to assist me with a smile and enthusiastic attitude. A helpful tip: if you're still hungry, try adding on 2 tacos with tomatoes and an Oreo cookie milkshake - you won't be disappointed! Furthermore, the restaurant is always kept clean and there are no homeless individuals loitering around like at other places. Without a doubt, this is one of my favorite fast food spots in Laguna Hills."
Pizza • Lunch • Chicken • American
"To my surprise, the burgers we had were even better than those from Wendy's. I should note that I'm not usually a fan of fast-food burger joints, except for In-N-Out. Since the pandemic, my family and I haven't gone out much. However, we found ourselves near a Wendy's close to a hospital where we needed to visit someone. My relatives asked me to grab some food from there, as they had Biggie Bags available, which included chicken nuggets, fries, and burgers of your choice. They shared the food with us, and honestly, it felt like a wonderful experience after years of limited outings—specifically 8 years. My husband asked me to take him to Jack in the Box, where he ordered a double cheeseburger with stuffed jalapeño peppers. I was pleasantly surprised by how delicious everything we tried was."
Tacos • Burgers • American • Fast Food
"I LOVE JACK IN THE BOX!BUT WHY TF ARE THE WORKERS AT NIGHT SO DAM RUDE!? I work in customer service myself and i literally order polite and say please and thank you. Tonight i got a pretty big order and they forgot my sons small fries so i respectfully went back to drive thru and told them about the fries… Just so i can get to the window and they threw the fries in a large bag making them just go everywhere..its not the first time i experience this type of behavior from employees at this location but i guess thats the way they role at night…"
Tacos • American • Breakfast • North American
"Place takes too long to make food. Drive thru was closed for no reason. At 06:00am I was waiting for them to open the door. The employees even looked at me and looked away. Only good thing is the tacos, but now they are $1.50. Don't go to this Jack in theBox no matter what."
Tacos • Burgers • Fast Food • Hamburger
"I usually hit this spot every other Tuesday after a class nearby, and this is the first time I’ve actually used the bathroom, I don’t know if it is always like this, but holy moly what an “experience.”The floor was wet (you can see my footprint from the toilet to the camera), the urine in the toilet (not mine), the soiled paper towels/tissues on the floor and overall aroma of strong dehydrated urine. Like, I’m pretty sure the urine smell is from the floor, urine on the floor.It was sticky, gross and made me not want to even order food, as my appetite subsided quite a bit. I got the hell out of there and proceeded to order, but maybe a more thorough check and an hourly check (as it’s advertised) would be beneficial. Also, replacing the dusty Glade scent automatic sprayer on top of the paper towel dispenser that is “spraying” an empty canister…My oh my."
Cafés • Tacos • Burgers • Fast Food
"The woman at the cashier, named Andrea was very rude. She refused to speak English and even though I spoke to her in Spanish she still didn 't get my order right. I ordered two 3 piece spicy chicken strips combo and she charged me up for one. When she gaveme my change back it was the change for only one order and the receipt was also for one. She rudely blamed me for ordering wrongwhen even the person I was with witnessed me order two. She got bothered and didn 't want to ring me up. When i gave her themoney for the second order, she refused to take it. She said she couldn 't because she didn 't have any change. My first job wasfast food and we never EVER refuse service to anyone because of lack of change. There is always change, even with the shortage . She looked at me and my friend up and down and was rude the entire time and refused to speak English eventhough weboth talked to her in english. She automatically rang our order as Carry out but we were dining in. Andrea is a terrible fastfood customer service worker and jack in the box should reconsider her position at jack in the box. Side note: this jack in thebox has dirty tables and floors"
Tacos • Burgers • Fast Food • Sandwiches
"I haven 't been here for quite a while. Went thru the drive thru around 7:00pm Sunday. Waited a little bit to get the food. We did receive our order and everything was correct EXCEPT for the most important in fast food???? The condiments! I specifically asked the guy working if the sauce for Egg Rolls was in the bag and the Hot Sauce for the tacos. He said Yes they are on the bottom of the bag. Trusting him, I went home..gave the food to my family and get yelled at about why is there 'Avocado Lime Sauce for Egg Roll! ' AND only 1 for 2 orders. REALLY? and No Hot Sauce for tacos just some weird other sauce. So Disappointing!! You guys have 1 job to do..1 and get paid for it. And to top it off I paid quite a penny for my meal! That 's what 's upsetting and I 'm not going to drive all the way back for Sauce which I would probably get charged for since they say..Extra Sauce is an Extra Charge. Really? If you get it right the first time..."
Tacos • Burgers • Chicken • Fast Food
"No stars is what I would prefer to give, but Yelp doesn 't allow that ...Order taken adequately. Given cups for drinks. Turn to our left to discover lobby drink machine completely inoperative. Wait at counter to report this. Manager walks by tells counter girl, who is also covering a lengthy drive through line, find out what they want . Twice. Once we were able to tell the counter girl this, she acted surprised, and took our drink orders. Our drinks took more than 5 minutes to be returned to us, probably because the poor counter/drive through girl was so busy without managerial support. While waiting for drinks, observed burger, fries, tacos on counter waiting for other items. For well over 5 minutes. Getting cold and congealed. Once we finally received our order, everything was cold. When we returned tacos as cold and chewy, a MANAGER told us well there is a timer . No apology. Though they did remake the tacos, the replacements were undercooked, and marginally better than the originals. Worst Jack in the Box experience ever, and I have been a customer since the mid-70 's. Shame on you for allowing this experience. By the way, while we were in the dining room for a lengthy time due to slow service, NO ONE came out to check the inoperative drink machine."
Tacos • Chicken • American • North American
"I had a very unpleasant experience at Jack In The Box. Before I even entered the restaurant, a female employee rudely slammed the door in my face. I asked if I should use the other door, and as I walked to it, she harshly opened the door again. When I approached to place my order, she abruptly asked, "WHAT DO YOU WANT?" I sensed her frustration and mentioned that if she was upset, I would prefer to be helped by someone else. She insisted she wasn’t mad but said they were closing and demanded to know my order. However, it was only 9:57 PM on May 14, 2022, and there were still people eating inside. I didn’t deserve to be treated this way. I suggest reviewing the surveillance footage for reference. My carry-out order number was 381."
Burgers • American • Sandwiches • North American
"Three of us went through the drive-thru. One person ordered tacos, another got a burger—though it could have been a sandwich—and I went for my favorite: curly fries from Jack in the Box. I thought about getting a Diet Dr. Pepper, but I had already had too much caffeine earlier. Two of us spent between $1 and $10, while the third spent between $10 and $20. The two who spent less were just grabbing snacks."
Burgers • Breakfast • Fast Food
Cafés • Casual • Mexican • Fast Food
"There was 1 customer inside and I was the only one in the drive-thru. I ordered breakfast and lunch for myself and a friend at work which is where I am now. When I pulled in, my GPS said I should get to work by 647am. I figured even if they took 10 minutes to make my food I would be ok. But it took 20 minutes for them to hand me 2 breakfast sandwich combos 4 drinks, and a double sourdough jack combo. And right now after looking at my drink as I grabbed it to come inside, I was disgusted. My coke cup was filthy on the outside and has fingerprints all over it. It also looks as though the woman took a drink or was drinking out of the cup she filled because there are 2 lipstick spots under the lid where someone's mouth was on the cup. This was the second day in a row I visited this jack in the box on my way to work and today's service was horrible. I am afraid to even eat my food because what if this woman touched my food as well with those filthy hands. I spent almost $35 on 3 combos and an iced coffee and thw only thing that im gonna a touch is the iced coffee because I need some coffee this morning. I want my money back. If you don't think I am calling to give them a bad review on their survey too, you are mistaken"
American • Breakfast • Sandwiches • North American
"Rude customer service plus I was overcharged: I visited this place today on 04/29/2024 around 5:25 PM only to buy one large size french fries and one orange juice. First they prepared my order wrong. Instead of fries they offered me large size of soda and when I told them about their fault, guy did not apologize and filled a box of fries and gave me that and took large soda back but didn’t refund my money. They overcharged $8.15) me too for one large fries and one orange juice. I checked jack in the box prices online and both items’ price add up to $4.79. This review is being left to help people to be extra careful when you order at this place. Obviously mine wasn’t a big order this time but if this overcharge) can happen to a small order, this can happen to big order too. Thank you all, Everybody Stay Safe"