"I started coming here after Yuzu down route 9 closed. The fish is fresh, but they are so disorganized and rude. I placed my order at 1:43 pm, and when I come at 2:15, it’s still not ready but the place is empty. The email says pickup at 1:58. Why put the estimate if it’s totally off? The girl tells me it’ll be ready in 10-15 minutes, and proceed to take orders from the 6 people who just walked in the door and got in line. What’s the point of ordering ahead? Then the girl starts making my food, she gets a phone call and walks away. The girls making the food have their hair down and hanging into the food, and was extremely rude. I order from here sometimes 2 times/week so this experience was upsetting to say the least."