"Overall, I was always impressed by Paper Doll. We have always enjoyed the entire atmosphere of the place and drinks they have to offer. About a month ago some friends and I booked places for the dollhouse at Paper Doll. We had been looking forward to it for months and I even had people from the city. When we arrived, the host told us that the dollhouse was not open at the moment. This was surprising because we had received notifications about our reservations for some time. He told us that they were low on the staff, what we understood completley, and that they would not be able to eat us back there. I told him that I totally understand that they were short employees, and we wouldn't complain yet expect ordinary service, but really wanted in Dollhouse because of 1) our big group size, and 2) the fact that we celebrated birthdays. He was very friendly, but not knocking, but was very helpful to make sure we sit in regular seats on Paper Doll. It ended all right, and we did all push and fit on the stands, but it was still not what we had expected. The next time it would be great to know before the time whether the place we book is not open because we would have gone 100% to another bar if we knew it in advance. The host was helpful and tried, but it was still frustrating that we came about 20 guests and no idea that the room should be closed. They also suggested that we have booked it on a separate website, but on OpenTable it was not clear that you had to do this with large groups. Beverages were great and the staff was friendly and helpful, just write this review to help anyone who can do the same in the future."
