"As a bank employee, I understand that high levels of customer service are essential, but I found the service here to be quite lacking. The tone used when taking my order felt rude, with multiple instances of the staff asking, "Will that be all?" Additionally, my order was incorrect despite me clearly stating it several times. I also noticed some employees displaying a negative attitude towards their colleagues while they were simply doing their jobs, which was disheartening. It seemed like there was a general dissatisfaction with the work environment. A smile can go a long way, even on tough days. Furthermore, I expected to receive a receipt but it wasn't provided, likely due to the order being wrong. I believe that proper training in customer service should be mandatory for anyone in this role."
