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Maggiano's Little Italy

Maggiano's Little Italy

10367 Midtown Parkway, St. Johns Town CenterSt. Johns Town Center, Jacksonville, United States Of America, 32246

Drinks • Brunch • Italian • Desserts


"I booked my Mother's Day brunch at Maggiano's with my adult daughters. We were all looking forward to great food and service. We had a reservation and did not have to wait long for our table (even though it was not the area I had requested when making the reservation). Our food for the brunch was good. The beef al forno turned out to be an odd food choice. The special rosamosa that was advertised for Mothers Day brunch was sold out by the time we were seated at 1:45 PM. Our waitress seemed very rushed the entire meal. The pace of our brunch items were also rushed. The most bizarre experience with the waitress was the fact she kept leaving dirty silverware on the table. At one point, she was clearing the table for dessert and I had handed her my dirty knife and she placed it back on the table and announced she'd pick it up later. In fact, she left ALL of our dirty silverware on the table. There was tomato sauce all over our tablecloth. We gathered all of the dirty silverware towards the end of the table in hopes she would bus them. She did not and we had to ask her to take them away before the deserts came out. It was a simple request that became an issue because of her attitude. Her unwillingness to properly bus our table and rushed attitude took away from my overall experience for Mother's Day. I purposely chose Maggiano's out of all of the restaurants I could have chosen from that day. Little gestures of caring for your customer would have made all of the difference."

Maggiano's Little Italy

Maggiano's Little Italy

205 NorthPark CenterTX 75225, Dallas, United States

Tea • Pasta • Salad • Drinks


"Usually we have a great experience however this time was not very well. We had reservations for a Bachelorette dinner we arrived around we were not seated till around we never griped as we know you can’t make people leave tables. But they never communicated with us we had to ask for update as we had car services booked and needed to cancel them. They were nice and offered a complimentary appetizer which was appreciated. Our biggest gripe was our server, it was apparent he was over his shift and ready to leave. It’s was not busy and it took him forever to get our drink order or to even get food ordered. He rarely visited the table, never once offered water refills or allowed us to order more drinks, we had people celebrating a bachelorette and car service would have loved to have more than one drink as this was the start of our celebration. He forgot some of the meal, and after we finally got everything and ate we sat for at least minutes waiting to get our ticket so we could leave, having to reschedule car service yet again. Overall it was an awful experience as we had built up Maggiano’s to many of the attendees at the party and received worst service I’ve ever experienced. We were married at Maggiano’s and absolutely love the place but this was beyond horrid. We couldn’t even locate a manager to relay our disappointment in the service. As I said this was purely a server issue though, food was good, restaurant beautiful"

Maggiano's Little Italy

Maggiano's Little Italy

10455 NE 8th St, Bellevue, United States Of America, 98004-4346

Bars • Pizza • Italian • American


"First and last time! Our reservation apparently was not important. It took 30 minutes to seat us past our reservation time and there were 37 people waiting to be seated. we did not get the booth or tables promised. No accommodations were made for my disability or for our toddler who needed either a high chair or a booth. Once seated at the back of the restaurant which took a while to maneuver through, the manager rudely suggested we move after being seated to a table even further away from the front door and facilities. He said I was blocking the aisle which I informed him was his problem not mine, since we had told them several times in advance we required a table close to the door and out of the way of other patrons. He rolled his eyes and walked away. He didn’t even attempt to resolve their mistakes. The food was disgusting. Cold, overcooked, under seasoned and just a dismal mess for Thanksgiving day, clearly not up to par for their regular fare as I’ve been told. Many other patrons felt the food was very poor quality and taste. There were complaints at nearly every table in our line of vision and within earshot. We saw three tables of people we knew and we all talked about how bad the food was. Other patrons chimed in as we were exiting. Slow service due to the complete disorganization of the front of the house. We were handled by a very kind and friendly server. Thanks to our server for making us feel like people and not numbers like the manager, hostess and person who seated us had behaved. We should not have had to pay for our meal after having been subjected to a clearly overbooked restaurant and hands down the worst meal we have ever experienced. My teenager felt that he could have done better by opening a box of cereal and I hated to agree, but I had to. Shame on you Maggiano’s!"