"I’ve never been to Blaze before, and I felt like the person helping me hadn’t either I asked how to order and I got a mumbled response and was left a bit confused. I eat out a lot and don’t feel like I have issues like this elsewhere, so I don’t *think* it was me. I asked what the vegan options were and got another mumbled response and so I just tried my best to order as I would at MOD pizza. I asked for vegan cheese and some vegan meat crumbles with barbecue sauce (which I assume they have? Hard to tell because their menu doesn’t say! I’m attaching a photo of my pizza which honestly looks so sad. There is no sauce, the crumble wasn’t evenly spread, and funny enough I specifically asked for red bell peppers and the person misheard and gave green ones. People, I’m not being humorous, I’m fairly convinced the person who helped me was in fact blazed themselves. I watched them walk into the wrong door when they were trying to go to the bathroom? The pizza itself wasn’t bad even without sauce! But wow the customer service was quite interesting. The atmosphere was also just not great. Torn seats, lock didn’t work in the bathroom, signs falling all over the place, confusing menu. Additionally, it’s expensive for what it is and they really prevent you from getting too many toppings! MOD Pizza beats Blaze by a landslide! My takeaway is: order online and pickup and save your sanity from having to enter this spot. The food itself is likely pretty good, but the customer service is an experience I still have a good laugh at to this day Updated Review: Okay so I’ve put my theory to the test! I ordered online and did pickup, and it was a MUCH nicer experience. They have a clearly labeled Vegan pizza on their site, it’s tasty, made quickly, etc. The customer experience is consistently poor, and so I’d highly suggest ordering online and reducing interactions with staff. I’m sure they’re more-than-nice people, but they’re so incredibly unhelpful when ordering in person. Bumped up a star! Updated from previous review on 2024-02-14"