"The food itself was good, but there were some issues. We ordered the chicken and wild rice soup, which was pretty good, but the spoon was dirty, so we needed to request a new one before we could eat it. We also ordered the Sooey Squeaks, which were very good. For entrees, we ordered the Cafe Prime Burger and the Prime Rib (it was a Saturday). When the food arrived, it was two burgers. We immediately were like no we ordered the Cafe Prime Burger and the Prime Rib, but then the person who ordered the Prime Rib didn 't want to make a big deal of it and said it was OK and they 'd just eat the burger. I sort of thought the server should 've made a point to be like are you sure? I can get a Prime Rib out here, but she didn 't make any effort at all to rectify the situation, rather waited for us to say it was OK. In hindsight, we should have known something was up when the person who was ordering the Prime Rib asked about mashed potatoes being the side that came with it (because it says something in the menu about mashed potatoes and vegetables coming with it) and she said no they didn 't have mashed potatoes and listed off the normal sides for a burger, but we didn 't realize it at the time. I can see how the two items we ordered both have Prime in them and that can be confusing, so maybe that 's a note for management re: the menu? Or for the servers to be aware of especially on a Saturday night? We went with the flow, but the server was awkward around us after this and obviously wanted to come by us as little as possible, which I get, but it made the whole experience awkward. The ambience was great with a 3 piece band playing in the lobby nearby. The restaurant was nice and clean with nice views. The menu was pretty pricey. I don 't think a Tito 's cocktail should be $12, but I guess that 's what you should expect at an Illinois getaway Illinois prices. Overall I give this restaurant 3 stars, meaning it was an overall good experience but it could have been better."
