"Worse experience ever with this particular Schlotzky's, first time ordering her it took quite awhile to get our food, but today was the ultimate. The lady that took our order said she couldn't hear us at the drive thru and asked us to pull up to the window. We ordered would have been nice to see the menu, but not at the window, after we ordered we waited for 25 minutes, then some one asked us if we ordered the giant, we said not then they asked us if we wanted water for waiting so long, then they said to drive out to the parking lot and wait for our food because the lady didn't turn our ticket in. While we waited tow cars behind us got their orders and drove off we were finally give our food 30 minutes after ordering it and was told she forgot to turn the ticket in. This is unacceptable and we will never eat at another Scholotsky's ever again. This was my favorite sandwich and I always had prompt service at the one in Mesa. but this experience was the worse ever, will never eat at another one ever."
