Classic Poutine
Charlotte Beer Garden

Charlotte Beer Garden

1300 S Tryon St, Charlotte, NC 28203, United States

Beer • Wine • Seafood • American


"Okay here we go!My wife 's family was visiting from Chicago and we have other members that live in Charlotte and we decided to meet and have lunch at CBG..Online reviews were okay and it was very large and spacious to accommodate a party of ten.Well we arrived at around 3:00, 7 of us walked in to scope out a table and we just stood inside the door while 2 young ladies were busy on their cell phones, they looked up at us and quickly went back to their phones.The place was fairly deserted so it wasn 't as if they were slammed.No Hi welcome to CBG, no acknowledgement at ALL!I have been in the food service business for years and this total lack of being ignored already soured whatever anticipation that I was looking forward to.We secured our own table and got our first round of drinks ourselves.Several wait staff ambled past our booth with not a single one asking if we had been helped.We finally caught the attention of Zack who apologized profusely for the situation.We moved into the larger part of CBG because the booth we were in needed to seat 4 more people.Everyone arrived and service was still spotty..We even contemplated going somewhere else...Once Zack gradually took control the service got better.Food was decent, menu is limited...Pizza, corn dogs, salads and the biggest disappointment came in the form of their $12.00 cheeseburger.I am a retired chef and I am well versed in the FOH/BOH workings of a restaurant.I was elated that I could order it rare..Yay!When the burger hit the table, I was already bummed.It was not the thick slab of ground beef patty I had envisioned but rather 2 very very thin patties cooked just past medium.Add lettuce, tomatoes, pickles and onions and think Micky D 'sJust my opinion.All in all we had a great time catching up and drinking some of the MANY different beers that are on tap...So if you go ask for Zack, he did end up doing a great job.Probably will not go back as a couple but if and when family returns we may consider it, now that we know what to expect.(Oh and on a side note, not sure why but there was more than a few security guards roaming the patio)Parking: Be prepared to walk...."

Burgerology Patchogue

Burgerology Patchogue

11 Railroad Ave, Patchogue, United States

Pizza • Burgers • American • And Grill


"Note: This experience was via DoorDash.My wife and I dont splurge on DoorDash much anymore, but we were so stressed this past week we decided to indulge. I have a gluten issue so I had to scour DoorDash for places with gluten free options. I stumbled upon Burgerology which I felt was fate since someone was talking to me and mentioned it this past week. Kinda pricey, but I know food everywhere is plus the DD fees.I ordered for myself, my wife, and my daughter. For me I got a medium rare cheeseburger on a gluten free bun, cheddar cheese, onions. I asked for honey mustard on the side. My wife got a medium rare cheeseburger on a pretzel bun, cheddar cheese, and sautéed mushrooms. My daughter got chicken fingers and honey mustard on the side.The food got here and it was a huge disappointment. It was all wrong. They had switched all the ingredients on my wife's burger and mine, which is further an issue due to my gluten allergy. Not only that, but they forgot my onions. She bit into what she thought was her burger at first and it was way overcooked. That's when we realized something was off and realized the ingrdients were all wrong. I also didn't get my honey mustard, nor did my daughter. On top of it, I tried a regular fry from my wifes food and it tasted burnt.I called the restaurant and the girl was very apologetic. She said that sometimes DoorDash orders come in wrong. I've never had this issue with any restaurant and we've used DoorDash for years.Luckily I was able to get a refund from DoorDash."