"This location has really gone downhill. We got 2 orders of crispy fried chicken at $16.99 each through a food delivery service. 1. Several pieces were haphazardly breaded with half-breaded drumsticks in half our order.2. Whoever was saucing the chicken was extremely stingy. It tasted like a quarter flavor compared to previous times we ordered from here. There was barely any flavor at all. 3. Chicken was overfried and tough.4. Lastly, on top of everything, their chicken was oily, suggesting cooking temperatures were too low or fryers overloaded. We felt oil-logged and queasy afterwards.To the management: everyone has to make a living and cutting cost is one way to accomplish that. But sloppy cooking techniques in this economy and with your competition, you'll continue to lose once-loyal customers. We are such people. In fact, if we had dined in, I would have asked for a refund. I won't be coming back."