Conchas
Ollin Tea Cafe

Ollin Tea Cafe

300 E Dimond Blvd #15, 99515, Anchorage, US, United States

Tea • Food • Store • Coffee


"As a doordash driver they have on their app to call and wait in your car and they will bring the order out to you. Arriving I called, They couldn’t give me a wait time but I waited. After 10 minutes I called again, and they didn’t answer. So I entered the store to see if my order was ready. The employees both saw me and ignored me. I weighed it perhaps they were busy, after a couple minutes of waiting I left the store, And proceeded to check my app for any updates on the order I was waiting for. I had received zero updates from the store on my order and waited another 10 minutes before calling and checking on my order once again. At which point they answered the phone and told me my order had been ready for 10 minutes. They have terrible customer service completely unprofessional and no regard for their customers experience. If you’re a door dasher do not take orders for the store they will make you wait way longer than you need to, in addition their food is lackluster, I see the stuff the ingredients they use you could make it all yourself if you wanted to. Simply don’t order from them now my customers food is called because they were incompetent and unable to inform me of my customers food being ready. I feel sorry for the customer who has to wait now 30 minutes after their food was supposed to be delivered for me to finally get their order.Completely unprofessional"