Confusion
Blue Zucchini

Blue Zucchini

1506 N Main St, 27262, High Point, US, United States

Salad • Casual • Burgers • American


"The only reason I gave them two stars on the food was because my (reorder of a burger was good and the mac and cheese was good. If you factor in the bad attitude though it would have been negative stars!!I like to pride myself in being very fare. I have written reviews for both very good and very bad experiences in establishments. Honestly this one makes me rather sad to write because I have eaten at this restaurant for over 10 years. Fun Fact: I ate lunch at Blue Zucchini the day I got married and up until the past year have sincerely enjoyed every experience I have had there. This is my second time in the last six months where the owner has been rude and defensive about an order at my table and today was the straw that broke the camels back. I ordered the Brielicious Sandwich which hands down is my all time favorite sandwich and my sister and I were sharing a mac cheese because it is phenomenal. My sister, mom and daughter 's food arrived, mine was the last to land. The croissant bun was an overheated (microwaved croissant and not the correct bun and it only had maybe a half portion of turkey on each side, no apple, no pepper jelly and if there was cheese it was the smallest amount known to man. Ya 'll this is a 13.00 sandwich! When I asked my waitress about the cheese and apple she promised me there was cheese mixed in with the meat (nope! and she would fix the apple. I agreed and she took my plate to fix it . While she was gone the owner came over to our table and was very defensive. I have waited tables and I am very kind about mistakes and things being fixed so her rude attitude was greatly unappreciated. She asked me what was wrong... I asked her about the croissant because it use to be on a croissant bun, she rudely explained they couldn 't get them this week. okay. and then I shared it didn 't have an apple, or pepper jelly and overall just wasn 't right. She asked and I kindly explained. I wasn 't nasty, I didn 't curse or have an attitude. She was very much in her feelings that as a customer I was unhappy with the food that was delivered to me. My guess is they used the same amount of turkey on the larger croissant that they use on the smaller bun which was pathetic. When my sandwich landed again it still was the saddest thing I have ever seen with the sad addition of one thin apple slice that again seemed microwaved. The waitress agreed to take it back and just let me order something else. I had a burger the night before but at that point it seemed like the safest option. When it arrived it was delicious however it was delivered by the person I would assume was the chef who proceeded to toss my plate in front of me with an attitude and then re-coiled back to get his dig in that he, doesn 't use a microwave. very rudely. Wow! Just wow, I have never in my life been treated so rudely for a 13 dollar sandwich that clearly was one of the most pathetic things to ever come out of a kitchen. Do better Blue Zucchini! I have recommended you to friends and family 100 's of times over the last 10-11 years and it breaks my heart to be treated so poorly and have below average food. You clearly need an attitude adjustment and not be so defensive when a customer isn 't happy with their food. I will never recommend you to anyone again and will share this story with everyone I know. Clearly this business is struggling and instead of upping your customer service you get defensive when a customer isn 't happy with the quality of product you serve. I wish I had taken a picture of what I was served but honestly I was in such a shock that they would even serve such a mess to a customer I didn 't. I sure hope if you choose this place you are treated better than I was. As for me, Im not sure I will ever go back as long as the same people own it."