Cookie Ala Mode
Brix Grill

Brix Grill

527 Southeast Jackson Street, Roseburg, 97470, United States Of America

Brunch • American • Fast Food • Breakfast


"I've been here a few times when I come to visit my family members that own a business on the same street and today was my worst experience there by far. We were only a table of 5 plus a child but she shared my food so only 5 orders. It took well over an hour. I actually had to track down a server after 15-20 minutes just to try to get some milk for my 4 year old daughter. (Normally you take drink orders right after you seat people. They took our order when I finally got someone to come for drinks but it still took them over 15 possibly 20 minutes to bring us milk. My daughter was so hungry we actually had to get some snacks from our car and bring them in for her to eat. And 20 minutes after that I asked how soon our order was going to be ready because a hungry kid isn't very enjoyable for us parents. One of the servers brought me a bowl of fruit (super grateful/$5 extra on the tip But it took around an hour for our food to come. The table of 3 that they moved for us to get a bigger table ordered/finished/paid and left before we even got our food. I've worked in about 10 restaurants and if that ever happens the servers always checked in on the patrons and tried to at least make them feel like they weren't forgotten and that didn't happen for us. Most of them wouldn't even make eye contact. I wouldn't recommend going there if your kids are hungry. I know I won't be doing that again."