Crab Leg Cluster
The Crab Bag Restaurant

The Crab Bag Restaurant

13005 Coastal Hwy Ocean City, MD 21842-4621, United States

Seafood • Barbecue • American • Sandwiches


"To start the night out we ordered our drinks. My daughter was asked for her ID. She handed it to the waitress and she dropped it and it went under their deck. She went to supposedly speak to a manager and said sorry about your id, we cannot get it right now, but we can still serve you? Now remember she never even saw my daughters ID, just served her without viewing it. She later stated they would have to lift up the boards either later that night after we closed or first thing in the morning. We received our food. It was decent, nothing to write home about and it was almost $400.00. Not once during our entire meal or even after we received our check did they ask for any of our info as to who to contact when they looked for my daughters drivers license. I asked to speak with a manager. He stated the same.. that they would remove a couple boards later that day or the next morning. Surprisingly I never received a phone call later that night or the next day so I called them around 1230 the following day. The manager stated they had a handy man come and remove the boards and couldn’t find her license. That’s impossible being we marked the board on the exact spot where it was dropped plus there was just ground underneath the boards in that area. I clearly stated that was impossible and we would be up to get the situation straightened out. I mean literally if they removed 8 screws with a drill we could’ve grabbed the license. It would take 5 minutes at most, but they wouldn’t budge on their story. Then 5 minutes later my daughter receives a phone call from the manager stating that the “landlord” stated they couldn’t remove the boards to look. They are flat out liars!!! They screw up and drop my daughters license, yet we suffer the consequences!! They had no problem taking our almost $400.00 spent on dinner tho. This place is a joke, they are ignorant and flat out liars!! And an fyi: there was no wait, there was barely anyone there and there was no reason to accommodate us and fix their error. I own a business and would never treat people this way!!"